Enum SupportPresenceState

Namespace

Tharga.Team

Assembly

Tharga.Team.dll

What is known about support being reachable.

public enum SupportPresenceState

Fields

Away = 1

Nobody on the support channel is active.

Online = 2

At least one person on the support channel is active.

Unknown = 0

Cannot be determined. Render nothing.

Remarks

Unknown is a real answer and must render as nothing, not as "offline". Telling somebody not to bother when support is in fact there is worse than saying nothing at all — and unknown is what a rate limit, a network blip or an unconfigured workspace all produce.