Class SupportCaseUpdatedEventArgs

Namespace

Tharga.Team

Assembly

Tharga.Team.dll

Something happened to a support case.

public sealed class SupportCaseUpdatedEventArgs : EventArgs

Inheritance

object

EventArgs

SupportCaseUpdatedEventArgs

Inherited Members

EventArgs.Empty

object.Equals(object)

object.Equals(object, object)

object.GetHashCode()

object.GetType()

object.ReferenceEquals(object, object)

object.ToString()

Remarks

Carries what a caller needs to decide whether to react, and nothing more. Enough to update a counter or re-read one case; deliberately not the message body. A handler is host code, and a support message is free-form text somebody typed - it is where a password gets pasted. Anything wanting the content reads the case through the service, where authorization applies.

Properties

CaseId

public required string CaseId { get; init; }

Property Value

string

Change

public required SupportCaseChange Change { get; init; }

Property Value

SupportCaseChange

FromChannel

True when this came from an external channel rather than from the application.

public required bool FromChannel { get; init; }

Property Value

bool

Remarks

The distinction a UI usually wants: a reply the user just typed needs no notification, while one that arrived from Slack is the thing worth lighting a chip for.

FromRemote

True when the change was made on another instance and a host relayed it to this one.

public bool FromRemote { get; init; }

Property Value

bool

Remarks

Set by a host's own relay, never by the toolkit. A relay publishes the notifications where this is false and passes on what arrives from other instances with it set, so a change is not handed back and forth between instances. Listeners need not look at it: a relayed change is read again like any other.

TeamKey

public required string TeamKey { get; init; }

Property Value

string