Enum SupportCaseStatus
Where a support case is in its life.
public enum SupportCaseStatus
Fields
Closed = 1Open = 0
Remarks
Deliberately two values. A richer set (pending, waiting-on-customer, escalated) is a support-desk workflow, and inventing one before a desk exists is how a status field becomes a field nobody agrees on. Add values when a channel or a workflow needs them.