Enum SupportCaseClosureReason

Namespace

Tharga.Team

Assembly

Tharga.Team.dll

Why a support case is closed.

public enum SupportCaseClosureReason

Fields

Inactivity = 1

It closed itself: support answered and nobody came back within the configured span.

Manual = 0

Somebody closed it.

Remarks

A component has to render the two differently — "you closed this" and "this closed itself because nobody came back" are not the same message to put in front of a customer, and the second needs to say that reopening is available.